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ptoddy261-Visitor
1-Visitor
October 7, 2019
Question

Thingworx Student Portal keeps logging out when launching ThingWorx

  • October 7, 2019
  • 1 reply
  • 1838 views

Hi,

I'm trying to do the fundamentals course but when i click the link to launch ThingWorx it comes up with "You have been successfully logged out".  I click log in and the same thing keeps happening?.

I've tried Chrome, Firefox and IE and cleared cache in them all.  It worked this morning but not anymore.

1 reply

K
kkamble5-Regular Member
5-Regular Member
October 18, 2019

Dear User,
This issue has been resolved. Please try again to launch the instance for your desired class and let us know if your issue is resolved.

 

Thanks

    J
    JohnGorv1-Visitor
    1-Visitor
    October 28, 2019

    Hi,

    I am also facing this problem. Whenever I "Launch Thingworx" from the ThingWorx Academic Student Portal, a new tab appears saying I have been "Successfully logged out" 

    Is there a fix for this or anything I need to do to resolve it?

     

    Thanks!

    S
    slangleyCommunity Manager
    Community Manager
    October 28, 2019

    Hi @JohnGorv.

     

    Please reach out to support@ptcu.com to report this issue.

     

    Regards.

     

    --Sharon

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