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DM_99203801-Visitor
1-Visitor
February 8, 2022
Solved

UNable to licence software

  • February 8, 2022
  • 2 replies
  • 1536 views

Trying to install creo 5 and have licence issues. I have 100 pcs to do and this is not working.  Pleas help Screenshot (37).png

Best answer by DM_9920380

It would appear it is a proxy issue.

2 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
February 9, 2022

 Hi,

 

1. There was a similar question before - "Student edition - License invalid file or format": https://community.ptc.com/t5/PTC-Education-Forum/Student-edition-License-invalid-file-or-format/td-p/655205 

2. Article - "Error "invalid file or format" in the license status for the license summary while installing Creo Parametric": https://www.ptc.com/en/support/article/CS185444 

M
MartinHanak24-Ruby III
24-Ruby III
February 9, 2022

Hi,

how did you get Product code ? If you received it via email then I suggest you to contact a person, who sent it.

D
DM_99203801-VisitorAuthorAnswer
1-Visitor
February 11, 2022

It would appear it is a proxy issue.

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