Skip to main content
P
ptc-10597283-Newcomer
3-Newcomer
July 26, 2023
Question

Unable to reinstall Creo after system format.

  • July 26, 2023
  • 1 reply
  • 3107 views

I have a perpetual license of Creo 3.

I have installed Creo several times in the past. But recently I have formated my laptop with the OS I am using previously, Windows 10. During installation even it is not detecting the network card. I have tried disabling firewall. But still it is same issue mention in this thread.

1 reply

M
MartinHanak24-Ruby III
24-Ruby III
July 31, 2023
@ptc-1059728 wrote:

I have a perpetual license of Creo 3.

I have installed Creo several times in the past. But recently I have formated my laptop with the OS I am using previously, Windows 10. During installation even it is not detecting the network card. I have tried disabling firewall. But still it is same issue mention in this thread.

Hi,

open Command prompt window and run ipconfig /all command. The output of command shows network card. Check whether HOST-ID included in license file is present in the output.

Note: If you own floating license, you have to install FLEXnet license manager before you install Creo.

P
ptc-10597283-NewcomerAuthor
3-Newcomer
August 2, 2023

I did the said checks before installing. Find attached.

Also let me know how to install install FLEXnet license manager before I install Creo.

Thanks for stopping by.

M
MartinHanak24-Ruby III
24-Ruby III
August 2, 2023
@ptc-1059728 wrote:

I did the said checks before installing. Find attached.

Also let me know how to install install FLEXnet license manager before I install Creo.

Thanks for stopping by.

Hi,

MartinHanak_0-1690976813614.png

The above output is telling you that D-Link Wireless adapter is turned off.

Connect to network using D-Link Wireless adapter. This way you turn it on and Creo will find it.

 

MartinHanak_1-1690976930071.png

The above picture does not tell me whether your license is locked/floating.

If your license file contains SERVER and DAEMON lines (see below example) then your license is floating. In other case your license is locked.

SERVER __HOSTNAME__ PTC_HOSTID=00-24-01-14-49-D1 7788
DAEMON ptc_d __PTCD_PATH__

 

Terms & ConditionsCookie settingsAccessibility statement