when i start download ptc https no thing downloaded

Hi @HO_7465139 

Thank you for your question! 

I’d like to recommend to bring more details and context to your initial inquiry. 

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Thank you for your participation and please let me know if you need further assistance! 

Best regards,

You used this link (?): https://support.ptc.com/appserver/auth/it/esd/academicFree.jsp