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j_lo1-Visitor
1-Visitor
May 2, 2014
Solved

Wildfire 4.0 - Home Edition

Hello,

Some time ago I purchased Wildfire 4.0 "home edition" from Journey Ed. The machine this was installed on recently became a paper weight!! I would like to install the sofware on my new machine but get an error saying that the program has already been registered.

How do I go about getting a new license file (or at least the restriction lifted?) I sure hope this can be resolved as the software cost over 300 USD at the time!

Thanks,

John

      MarkCheliAnswer
      5-Regular Member
      May 2, 2014

      Hi John,

      Can you submit this question to Academic Support using the link below?

      http://www.ptc.com/appserver/wcms/forms/index.jsp?&im_dbkey=142574&icg_dbkey=482

      For requests like this we need to handle them in private emails.

      Thanks!

      View in thread

      3 replies

      MarkCheli5-Regular MemberAnswer
      5-Regular Member
      May 2, 2014

      Hi John,

      Can you submit this question to Academic Support using the link below?

      http://www.ptc.com/appserver/wcms/forms/index.jsp?&im_dbkey=142574&icg_dbkey=482

      For requests like this we need to handle them in private emails.

      Thanks!

      Translate
      cdiaz-212-Amethyst
      12-Amethyst
      December 11, 2017

      hey John, just curious if you can provide me some info on how the solution was handled? i bought a personal use seat of wildfire 4.0 back in 2010 and im happy to say it has always worked great but similar situation since my machine recently crashed.

       

      im really hoping i can get a CD mailed to me or techsupport to get my originial instal to work.

       

      i was able to find my down from back in 2010 but when i run thru it i get an error saying it cant located a datecode and the install fails.

       

      thanks for your time

      Translate
      SteveNeas3-Newcomer
      3-Newcomer
      August 19, 2018

      I think you are out of luck.  A year or two ago I tried to get an updated license file for a Personal edition of Wildfire 5.

      I was told:

      "Unfortunately, Creo Elements/Pro 5.0 (Wildfire 5.0) is no longer officially supported by PTC. This is due to following a normal product retirement cycle on previous releases of software. I would recommend that you upgrade to Creo 3.0 (the most recent version) through the PTC store: https://store.ptc.com. "

       

      Creo no longer offers any personal editions, so I moved to a different platform.

      Translate
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