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SteveWatts1-Visitor
1-Visitor
January 31, 2012
Question

Wildfire 4.0 Student won't run after installation

  • January 31, 2012
  • 1 reply
  • 3677 views

Hello,

My Wildfire 4.0 Student version was running fine before reformatting my hard drive. However, after reinstalling 4.0 on clean drive, it will not start. The Windows hour-glass briefly appears after trying to start the program and then nothing. I'm running XP Professional & the drive is NTFS format. Also, after reading posts here about modifying the config.pro file to check for possible graphics problems, I have discovered that I have no config.pro file. In fact the only file that is in my root installation directory (besides additional directory folders) is proobj.ini. If memory serves me, this is where the config.pro file should be as well as some other files. I have also tried turning the Hardware Acceleration off & running with 256 colors with no luck.

Any help would be greatly appreciated!!

Thanks,

Steve

    1 reply

    V
    24-Ruby III
    VladimirN24-Ruby III
    24-Ruby III
    January 31, 2012

    Hello!

    Try to use "Contact Support", here:

    http://www.ptc.com/go/academic-support

    http://www.ptc.com/company/community/creo/

    M
    mfischer18-Opal
    18-Opal
    January 31, 2012

    Hi Steve,

    I am sorry you are having issues.

    Lets try the following:

    1) can you update the graphics driver for your graphics card. then try to start the application.

    2) If that does not work we can add the option to use emulated graphics

    Open the following file c:\program files\proengineer student edition\text\config.pro

    Add the following line to the end of the text file and save the file.

    graphics WIN32_GDI

    Once added and saved....restart the application.

    Please let me know if that resolves the issue.

    Thanks,

    mark

    S
    SteveWatts1-VisitorAuthor
    1-Visitor
    January 31, 2012

    Hi, Mark. Thanks for the response, but for some reason there is no config.pro file installed anywhere on my computer. The only config file in the root text folder is config.cdb. I reinstalled again & still no config.pro.

    Steve

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