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pmedina-31-Visitor
1-Visitor
January 9, 2016
Solved

Windchill register server not woking

  • January 9, 2016
  • 2 replies
  • 7373 views

We have been up and running with Windchill for several months, however, the server connection info has been lost on some computers.

All attempts to register new server to get connected again fail.

Per the PTC Windchill setup instructions, we enter the following string in the location field to connect to the server:

https://firstrobotics.ptc.com/Windchill/

Is the server down? overloaded? OR has the connection info changed.

Appreciate any help!

Thank you

    Best answer by sm_01

    Paul, I'm going to assume there is a mix up in your server connection definitions, especially if you were using the old URL at one point. Assuming everything on your local machine has been saved, uploaded and checked in, you can remove all the local files and start over. to do this, you'll need to Delete the following folders.

    • %appdata%\PTC\ProENGINEER\Wildfire (local workspace cache)
    • %appdata%\PTC\Creo\Platform\ServerMgr (local server connection cache)

    Once removed, you can start Creo Parametric and enter the server registration again: https://academic.ptc.com/Windchill

    Let me know if that works for you.

    2 replies

    S
    sm_011-Visitor
    1-Visitor
    January 10, 2016

    Paul, not sure if you have some outdated materials or incorrect materials, but the Academic Windchill server URL is https://academic.ptc.com/Windchill.

    P
    pmedina-31-VisitorAuthor
    1-Visitor
    January 11, 2016

    Thanks Scott,

    Unfortunately that does not work.

    The computer has both Creo 2.0 and Creo 3.0, and I'm wondering if that might be the cause but I have no idea how to fix.

    S
    sm_011-VisitorAnswer
    1-Visitor
    January 12, 2016

    Paul, I'm going to assume there is a mix up in your server connection definitions, especially if you were using the old URL at one point. Assuming everything on your local machine has been saved, uploaded and checked in, you can remove all the local files and start over. to do this, you'll need to Delete the following folders.

    • %appdata%\PTC\ProENGINEER\Wildfire (local workspace cache)
    • %appdata%\PTC\Creo\Platform\ServerMgr (local server connection cache)

    Once removed, you can start Creo Parametric and enter the server registration again: https://academic.ptc.com/Windchill

    Let me know if that works for you.

    C
    cmoreno1-Visitor
    1-Visitor
    May 27, 2020

    This doesn't work or is out of date, or incomplete information or whatever.

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