access to the PTC Licensing Tools is denied

Hello.

Could you tell me why My access is denied?

My access to the PTC Licensing Tools(https://support.ptc.com/apps/licensePortal/auth/ssl/index) is denied.
The upgrade of my account appears to be successful.
Can you investigate why access is denied?

I need to move the HOST ID of the license.
Thank you.

Kind regards,
Ryuichi Ito
ri@shimadzu.co.jp

Best answer by BenLoosli

No one in the community can help with access to PTC's licensing website.

You need to contact PTC for that help.

Answer

23-Emerald III

No one in the community can help with access to PTC's licensing website.

You need to contact PTC for that help.

Author

1-Visitor

Hi,BenLoosli

Thank you for your reply.
I thought that this community was also seen by a PTC representative...I will try to contact PTC directly.
Thank you!

Ryuichi Ito

23-Emerald III

Some PTC groups/people do watch the community, but the license group is not one of them.

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