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21-Topaz I
March 17, 2018
Solved

All articles on PTC's site give: Server Error in '/' Application. Invalid JSON primitive: An. error

I can't see any articles on PTC's site and we are in the middle of migrating to the cloud and having a problem.  And the site gives the link here to Provide feedback on your eSupport experience.

    JamesAvisAnswer
    14-Alexandrite
    March 20, 2018

    It was the same for me at that time.  Back to normal as well.  Just wanted you to know it was not just you.

    3 replies

    STEVEG21-Topaz IAuthor
    21-Topaz I
    March 18, 2018

    The articles are available this morning.

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    JamesAvis14-AlexandriteAnswer
    14-Alexandrite
    March 20, 2018

    It was the same for me at that time.  Back to normal as well.  Just wanted you to know it was not just you.

    Translate
    STEVEG21-Topaz IAuthor
    21-Topaz I
    March 20, 2018

    Thank you.

     

    Disappointing as I was in the middle of a server migration to the cloud.

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