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STEVEG21-Topaz I
21-Topaz I
Mar 17, 2018 11:24 PM UTC
Solved

All articles on PTC's site give: Server Error in '/' Application. Invalid JSON primitive: An. error

I can't see any articles on PTC's site and we are in the middle of migrating to the cloud and having a problem.  And the site gives the link here to Provide feedback on your eSupport experience.

    JamesAvisAnswer
    14-Alexandrite
    Mar 20, 2018 4:33 PM UTC

    It was the same for me at that time.  Back to normal as well.  Just wanted you to know it was not just you.

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    3 replies

    STEVEG21-Topaz IAuthor
    21-Topaz I
    Mar 18, 2018 12:17 PM UTC

    The articles are available this morning.

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    JamesAvis14-AlexandriteAnswer
    14-Alexandrite
    Mar 20, 2018 4:33 PM UTC

    It was the same for me at that time.  Back to normal as well.  Just wanted you to know it was not just you.

    Translate
    STEVEG21-Topaz IAuthor
    21-Topaz I
    Mar 20, 2018 8:07 PM UTC

    Thank you.

     

    Disappointing as I was in the middle of a server migration to the cloud.

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