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9 replies

Jean-Christophe14-Alexandrite
14-Alexandrite
Mar 18, 2022 12:46 PM UTC

Hi @Marco_Tosin,

 

It seems to work on my side : https://www.ptc.com/en/support/article/342750, do you still see this issue?

 

If yes, can you try forcing the language as follows : https://www.ptc.com/en/support/article/CS342750?art_lang=en  ?

 

 

 

 

 

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TomU
TomU23-Emerald IV
23-Emerald IV
Mar 18, 2022 12:55 PM UTC

I see the same message from both links:

 

TomU_0-1647608111811.png

 

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VladimirN24-Ruby IV
24-Ruby IV
Mar 18, 2022 1:08 PM UTC

Same.

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Jean-Christophe14-Alexandrite
14-Alexandrite
Mar 18, 2022 1:55 PM UTC

Hi @Marco_Tosin ,

 

This article is in an expected state within our Knowledge Base. We are currently investigating what caused it and how to fix it.

 

Can you confim that you have this issue with this article only, and no other?

 

Also, in the meantime, here is the English content:

JeanChristophe_1-1647611700357.png

 

 

 

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    TomU
    TomU23-Emerald IV
    23-Emerald IV
    Mar 18, 2022 1:59 PM UTC

    @Jean-Christophe,

    I'm not @Marco_Tosin but I can confirm that I've been viewing other support articles all morning without any issues.  This is the only article appearing this way at the moment.

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