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J
JGENTHNER10-Marble
10-Marble
May 8, 2024
Question

Coming Soon - New Manage Licensing App for Thingworx and Windchill!

  • May 8, 2024
  • 1 reply
  • 8556 views

We are excited to introduce PTC’s new Manage Licensing application, launching May 13, 2024, for all ThingWorx and Windchill products. This isn’t just an upgrade – it’s a thoughtful redesign with our customers’ feedback in mind.

 

The Manage Licensing app is a self-service tool that is integrated with the eSupport portal and will be accessible through the same License Management links that you use today. The app will eventually support all PTC products with a consistent licensing workflow – the first release in May will exclusively support ThingWorx and Windchill products.


Users of the Manage Licensing app can look forward to:

  • Licensing host configurations that will be saved for future use
  • The ability to install and track products used across orders and licensing hosts
  • The ability to move products between licensing hosts and change quantities in real time

 

You can learn more about the Manage Licensing app and its features by visiting our FAQ. In the meantime, let’s get the conversation started! We welcome your feedback and questions in this topic.  And Save the Date for an Ask the Experts event on June 4th focused on the new app! 

    1 reply

    S
    StuartHarvey10-Marble
    10-Marble
    May 21, 2024

    I just experienced PTC's new "Licensing Experience."  My first impression is that PTC has changed the Windchill licensing model.  It appears that each user must have a separate and distinct license on each server that they access: open and closed, separate program/site servers.   In comparison to the current licensing model, the new licensing model looks like it will cost more in terms of license management. 

    J
    JGENTHNER10-MarbleAuthor
    10-Marble
    May 21, 2024

    Hi Stuart,
    The licensing model has not changed. We're improving the ability to track and save the host configuration so that regenerating licenses is easier, especially at times of renewal (click of the button to regenerate). If you need assistance with how to setup your licensing hosts within a multi-host environment, I encourage you to open a Licensing Support case through the My PTC Assistant (For opening a case with Licensing Support.For opening a case with Licensing Support.navigation available in the support and licensing pages), select License Management (picture included for reference).

      S
      StuartHarvey10-Marble
      10-Marble
      May 21, 2024

      Thank you . . . I have submitted a support request.

       

      I appreciate of the irony of your reply . . .

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