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1-Visitor
May 15, 2018
Question

Deinstall a license

  • May 15, 2018
  • 1 reply
  • 2689 views

On the license management page using my host id I can not deinstall a license. The host id shows the license is installed but there is no check box and the only button available is the rev up button which does nothing.

    1 reply

    5-Regular Member
    May 18, 2018

    Thank you for contacting us. 

    Can you please send us more details about this request? 

    I would need to know the Customer number and HOST ID in order to further investigate this issue. 

     

    Can you please send us the details via email at: wwlm@ptc.com ?

     

    Thank you in advance!

     

    Dan Pana

    Supervisor , License Management (GBO)

    wwlm@ptc.com

    dpana@ptc.com

     

    ptc.com