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TomU
TomU23-Emerald IV
23-Emerald IV
Feb 28, 2018 5:16 PM UTC
Solved

eSupport Community Link

The eSupport Community link from the support portal does not lead to the eSupport area of the community.  Instead it just leads to the main community (front) page.

eSupport Community Link.png

Either the link on the eSupport portal needs to change or a redirect needs to be added on the community side.

https://community.ptc.com/t5/PTC-eSupport-Help/gp-p/2127 should probably resolve to https://community.ptc.com/t5/PTC-eSupport-Help-Discussions/bd-p/PTCeSupportHelpDiscussions.  There is no "eSupport" top level category anymore.

    PeterCaseAnswer
    Community Manager
    Mar 1, 2018 6:37 PM UTC

    Hi Tom,

    The links should be updated now in all language versions of the portal. Please let us know if you see problems.

    Thanks for reporting,

    Peter.

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    2 replies

    PeterCaseCommunity ManagerAnswer
    Community Manager
    Mar 1, 2018 6:37 PM UTC

    Hi Tom,

    The links should be updated now in all language versions of the portal. Please let us know if you see problems.

    Thanks for reporting,

    Peter.

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      TomU
      TomU23-Emerald IVAuthor
      23-Emerald IV
      Mar 1, 2018 6:38 PM UTC

      Much better.  Thanks!

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