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7-Bedrock
Oct 1, 2026 4:10 PM UTC
Solved

eSupport Down

The PTC support site appears to be down today for everyone I’ve talked to.
 

 

DJNewman
DJNewmanAnswer
19-Tanzanite
Oct 1, 2026 5:56 PM UTC

It should be up again now.

PTC Marketer for Creo and Mathcad. I run their YouTube channels, some Creo campaigns, and all Mathcad campaigns and communications.

4 replies

Community Moderator
Oct 1, 2026 5:13 PM UTC

Hi ​@TU_10633493,

Yes, the PTC Support site is currently down, and our IT team is aware of the issue. They are actively working to restore access as quickly as possible. We appreciate your patience and understanding.  

Regards,

Anurag 

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DJNewman
DJNewman19-TanzaniteAnswer
19-Tanzanite
Oct 1, 2026 5:56 PM UTC

It should be up again now.

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PTC Marketer for Creo and Mathcad. I run their YouTube channels, some Creo campaigns, and all Mathcad campaigns and communications.
Community Moderator
Oct 1, 2026 6:00 PM UTC

Yes, Its working now. Thanks!!

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