eSupport Site Busted?

Hi All,

I've been trying to use eSupport and am getting the following:

The page isn’t redirecting properly

An error occurred during a connection to www.ptc.com.

This problem can sometimes be caused by disabling or refusing to accept cookies.

Anyone else seeing this?

Thanks,

-Jim

Best answer by jimh

Good morning!

It was via the menu 'Education & Support' -> 'PTC Community' from www.ptc.com.

It's working now, but wasn't then. I did ask others to try and they had the same issue. Maybe it was undergoing maintenance or something.

Thanks!

24-Ruby III

Hi,

What link are you using?

AuthorAnswer

12-Amethyst

Good morning!

It was via the menu 'Education & Support' -> 'PTC Community' from www.ptc.com.

It's working now, but wasn't then. I did ask others to try and they had the same issue. Maybe it was undergoing maintenance or something.

Thanks!

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