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TomU
TomU23-Emerald IV
23-Emerald IV
Aug 13, 2019 2:04 PM UTC
Solved

eSupport Site Down???

Is anyone else having trouble accessing the PTC support site?  Am I the only one getting this:

 

eSupport Site Down.PNG

 

HeidiAnswer
Emeritus
Aug 13, 2019 2:38 PM UTC

@TomU @BenLoosli The site is back up and running again. Heidi

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5 replies

BenLoosli23-Emerald III
23-Emerald III
Aug 13, 2019 2:16 PM UTC

I am getting service unavailable due to maintenance

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TomU
TomU23-Emerald IVAuthor
23-Emerald IV
Aug 13, 2019 2:18 PM UTC

I am now too.  At least that looks better than null pointer exceptions!  Smiley Frustrated

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HeidiEmeritus
Emeritus
Aug 13, 2019 2:21 PM UTC

Hello again @TomU ! Yes, our web team is aware of this and are actively wokring on a fix with our IT department.

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