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1-Visitor
March 17, 2019
Question

Have not been able to access PTC Since Monday. (Posted Saturday)

  • March 17, 2019
  • 1 reply
  • 6379 views

My account has been stricken with an error every time I try and log in. I get a page that says:

 

"An error has occurred.

An unexpected error has occurred. Usually it is a temporary glitch and can be fixed by waiting a few seconds and trying the request again. We are sorry for the inconvenience. The error has been logged and our team is working to get it resolved as soon as possible. To continue please use any of the links found at the top of this page."

 

The URL I use to log in is:https://precisionlms.ptc.com/app/home?1

 

but any google link to the ptc university has the same issue. Classmates have been able to get on fine but not me. I have tried different browsers and different computers with no luck. Ad blockers and add inns all off with still no luck too. I have been unable to do my classwork and am quickly falling behind.

 

The long error message can be viewed here: https://pastebin.com/cwVMc40V

1 reply

-Thomas1-VisitorAuthor
1-Visitor
March 17, 2019

Sory, PTC university, not PTC. I cannot reach the precision LMS site to do my work.

23-Emerald III
March 18, 2019

I got in from your link.

 

-Thomas1-VisitorAuthor
1-Visitor
March 18, 2019
No matter what link or computer I use, I cannot get in.