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20 replies

TomU
TomU23-Emerald IVAuthor
23-Emerald IV
Sep 8, 2016 5:38 PM UTC

What's odd is that the help linked to Creo still goes to help.ptc.com (http://help.ptc.com/creo_hc/creo30_pma_hc/usascii/index.html) and it still works fine.

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TomU
TomU23-Emerald IVAuthor
23-Emerald IV
Sep 8, 2016 5:40 PM UTC

Clicking one of the arrows yields this:

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Emeritus
Sep 8, 2016 5:57 PM UTC

Tom Uminn‌ Thank you for bringing this to our attention - I am contacting the support team.

Best,

Toby

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Community Manager
Sep 8, 2016 6:08 PM UTC

Hi Tom,

Thanks for reporting this. I've made contact with our Business Systems team and requested their urgent attention to it. Problem is reproduced in house and does indeed seem to be related to the recent move.

We'll have an update on this shortly.

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TomU
TomU23-Emerald IVAuthor
23-Emerald IV
Sep 8, 2016 6:27 PM UTC

Thanks Peter Case.  I noticed a new theme was rolled out to eSupport portal today as well.  I do like that! 

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Emeritus
Sep 8, 2016 7:29 PM UTC

** Update **

The issue has been fixed and the links are up to date.

Thanks again to Tom Uminn‌ for reporting it.

Best,

Toby

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TomU
TomU23-Emerald IVAuthor
23-Emerald IV
Sep 8, 2016 7:37 PM UTC

Not for me.  At least not yet...

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Emeritus
Sep 8, 2016 7:45 PM UTC

Is anyone else experiencing the same issue as Tom?  Things are working on my end.

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StephenW
23-Emerald III
Sep 8, 2016 7:47 PM UTC

It errors on my work internet, BUT on my phone, not through work wifi, it came up just fine.

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