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Martin861-Visitor
1-Visitor
Mar 21, 2018 1:11 PM UTC
Question

How to add Customer Number to account?

I've been trying to add a Customer Number to an account however every time I put it in and click "Update" nothing happens. I am at a total loss and unable to manage my licenses!

    2 replies

    dsoames1-Visitor
    1-Visitor
    May 1, 2018 4:19 PM UTC

    You can't PTC have to do it - Good luck my customer number has been U/S since 1/April and it's very unfunny

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    VladimirN24-Ruby IV
    24-Ruby IV
    May 31, 2018 1:21 PM UTC

    Try to use "Case Logger" for your issue: https://support.ptc.com/apps/case_logger_viewer/auth/ssl/log

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