I no longer receive support emails

I no longer receive support emails.

The last one is from last Thursday.

In addition, Performance Advisor data has also not been updated since yesterday morning (CEST).

Does anyone else have the same problem?

Best answer by Jenny

@Marco_Tosin Is the tool back to normal now? Please do let us know if there are addtional findings that need attention and fixing.

23-Emerald III

I do. Last Tech Support email was April 11.

12-Amethyst

@Marco_Tosin @BenLoosli

Thanks for reporting this issue. We are currently looking into it and will get back to you as soon as any progress is being made.

Author

21-Topaz I

@Jenny

On Friday the 19th I received the support emails again, however, I don't think the items are all that I should have received.

The daily average of articles in previous weeks is 50-60, with peaks over 100, whereas on Friday only 20 arrived.

Marco

Answer

12-Amethyst

@Marco_Tosin Is the tool back to normal now? Please do let us know if there are addtional findings that need attention and fixing.

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