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TU_106334937-Bedrock
7-Bedrock
Apr 24, 2025 2:50 AM UTC
Question

KB Articles Not Available???

Is anyone else having trouble accessing PTC knowledge base articles?  I've been unable to access any of them all day.  The search works fine, but no article will actually load.

 

Every article page just show the oops message:

 

TU_10633493_0-1745463013873.png

 

5 replies

RomainGarcia16-Pearl
16-Pearl
Apr 24, 2025 11:07 AM UTC

Hi @TU_10633493 ,

 

I am not able to reproduce. Do you still experience this issue?

 

Thanks

Romain

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TU_106334937-BedrockAuthor
7-Bedrock
Apr 24, 2025 11:33 AM UTC

It appears to be working fine now this morning.  Maybe someone fixed something overnight.

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