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T
TU_106334937-Bedrock
7-Bedrock
April 24, 2025
Question

KB Articles Not Available???

  • April 24, 2025
  • 1 reply
  • 1004 views

Is anyone else having trouble accessing PTC knowledge base articles?  I've been unable to access any of them all day.  The search works fine, but no article will actually load.

 

Every article page just show the oops message:

 

TU_10633493_0-1745463013873.png

 

1 reply

R
RomainGarcia16-Pearl
16-Pearl
April 24, 2025

Hi @TU_10633493 ,

 

I am not able to reproduce. Do you still experience this issue?

 

Thanks

Romain

T
TU_106334937-BedrockAuthor
7-Bedrock
April 24, 2025

It appears to be working fine now this morning.  Maybe someone fixed something overnight.

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