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5-Regular Member
Apr 3, 2019 11:55 AM UTC
Question

Knowledge Base Search is not working properly from any of the browsers.

Knowledge Base Search is not working properly from any of the browsers. I get following error.

 

"The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept cookies."

 

Please help me regarding this.

1 reply

Emeritus
Apr 3, 2019 1:11 PM UTC

@pkoujalagi The site is up and working well. Clearing your browser cache may help. Meanwhile you can access the search page directly here: https://support.ptc.com/search/Pages/results.aspx

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