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dsoames1-Visitor
1-Visitor
October 10, 2018
Solved

Link to this page removed from the landing page after logging in

  • October 10, 2018
  • 1 reply
  • 6367 views

I'm sure there was a link (one of three) at the bottom right-hand side of the landing page. 

 

Can we have it back please!

      Best answer by Heidi

      @dsoames thank you for bringing this to our attention. Our web team have corrected this and the link is now back:

       

      link.png

      1 reply

      J
      Jaime_LeeCommunity Manager
      Community Manager
      October 15, 2018

      Hi, I am not sure what you are referring, but eSupport Help Discussions can ALWAYS be accessed by the drop-down menu (4th option down).

       

       

       

       

       

      .communityinformationcenter.jpg

       

      You can also "Bookmark" content that interests you for access.

       

      Bookmark is found under the options menu.

      D
      dsoames1-VisitorAuthor
      1-Visitor
      October 16, 2018

      Hi Jamie

       

      That would be the link that is no longer there! I'm 95% sure that there used to be three links at the bottom RHS. There are now only two - "View Request History" and "Open A Support Case". When they started doing the update for "My Recommendations"  (which has just appeared, but they started doing the change last week) they removed it. Please get it put back.

       

      There is enough obscure links on the PTC Web pages that removing a clear link is a real annoyance.

      And yes I do know how to bookmark things - having got rather a lot, I'd rather not have to add extra ones. 

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