Skip to main content
J
JamesAvis14-Alexandrite
14-Alexandrite
September 30, 2016
Solved

Manage Employee Permissions times out every time when trying to apply changes.

  • September 30, 2016
  • 1 reply
  • 3910 views

I load the table of permissions, make my changes, then click Update at the bottom, and it sits for several minutes, then times out.  Is this the only place to log questions about the portal?

Best answer by JamesAvis

Not really.  They did the change for me, but admitted that the tool cannot handle large tables and needs to be updated.  Any changes in the meantime (which sounds indefinite) will need to be done by asking PTC to do it.

1 reply

J
JoshH1-Visitor
1-Visitor
March 27, 2017

Did you ever get an answer on this one?  I am able to make updates, but unable to output a report or even copy/paste the information to a spreadsheet.

J
JamesAvis14-AlexandriteAuthorAnswer
14-Alexandrite
March 27, 2017

Not really.  They did the change for me, but admitted that the tool cannot handle large tables and needs to be updated.  Any changes in the meantime (which sounds indefinite) will need to be done by asking PTC to do it.

Terms & ConditionsCookie settingsAccessibility statement