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3-Newcomer
October 22, 2019
Question

"Move License" function issue

  • October 22, 2019
  • 2 replies
  • 1744 views

Hello,

 

When trying to move a license from MAC address (A) to MAC address (B), the request is correctly taken into account.

But the license received by mail corresponds to MAC address (A) and not the new MAC address entered.

Could you please solve this issue asap?

Thank you.

Regards.

2 replies

23-Emerald III
October 22, 2019

Call the license support team.

Is this a commercial license or a student license?

Did you create the new license server entry and then do the move?

 

24-Ruby III
October 22, 2019