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23-Emerald IV
June 1, 2021
Solved

New Case Logger Practically Unusable

  • June 1, 2021
  • 1 reply
  • 2284 views

Something has changed for the worse with the case logger.  Every time I type a couple of characters the whole page hangs.  It seems to be waiting for information to come back from the server.  It does this when I attempt to select a product and continues to do this every time I try to add another word or two to the description box.  See attached video.  Thanks.

 

Best answer by TomU

For some reason this was only happening in Mozilla Firefox, and a reboot seems to have fixed it for now.  Weird.

1 reply

TomU23-Emerald IVAuthorAnswer
23-Emerald IV
June 1, 2021

For some reason this was only happening in Mozilla Firefox, and a reboot seems to have fixed it for now.  Weird.

14-Alexandrite
June 1, 2021

Thank you for reporting this issue @TomU, and sorry to hear about this experience. I witnessed some slowness on my side as well this morning, albeit this was not exactly the same thing. Everything seems good now.

 

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