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TomU
23-Emerald IV
Jun 1, 2021 2:19 PM UTC
Solved

New Case Logger Practically Unusable

Something has changed for the worse with the case logger.  Every time I type a couple of characters the whole page hangs.  It seems to be waiting for information to come back from the server.  It does this when I attempt to select a product and continues to do this every time I try to add another word or two to the description box.  See attached video.  Thanks.

 

TomU
TomUAnswer
23-Emerald IV
Jun 1, 2021 2:59 PM UTC

For some reason this was only happening in Mozilla Firefox, and a reboot seems to have fixed it for now.  Weird.

2 replies

TomU
TomU23-Emerald IVAuthorAnswer
23-Emerald IV
Jun 1, 2021 2:59 PM UTC

For some reason this was only happening in Mozilla Firefox, and a reboot seems to have fixed it for now.  Weird.

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14-Alexandrite
Jun 1, 2021 3:32 PM UTC

Thank you for reporting this issue @TomU, and sorry to hear about this experience. I witnessed some slowness on my side as well this morning, albeit this was not exactly the same thing. Everything seems good now.

 

Should you see this issue again, feel free to let us know.

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