Skip to main content
B
BettinaGiemsa5-Regular Member
5-Regular Member
April 7, 2021
Question

New renewals page on ptc.com

  • April 7, 2021
  • 1 reply
  • 1930 views

Quick heads-up: We just added a dedicated page around renewals on ptc.com. Page is brand new and lists a bunch of downloadable items meant to guide you through your next renewal. More stuff will be added and page will also get localized.

 

Any questions, let us know!

 

➡️ https://www.ptc.com/en/customer-success/renewals

1 reply

T
23-Emerald IV
TomU23-Emerald IV
23-Emerald IV
April 12, 2021

There's really nothing anyone can do except call a renewal advisor.  No remix calculators.  No co-term calculators. The new page and the PDFs essentially say the same thing - call your advisor (which makes no sense if you're working through a VAR like most other small to medium sized businesses.)

B
BettinaGiemsa5-Regular MemberAuthor
5-Regular Member
April 12, 2021

Hi Tom,

 

Thanks for your feedback. The page is meant to provide information on processes, timelines, and make it easy for someone who has not yet an established relationship with a renewals person (either at PTC or at their partner), to get in touch. If a person fills out the contact form, they will be routed to the right contact (at PTC or their partner).

 

For remix and co-term, a conversation with the renewal advisor is necessary, but if you have ideas on how we can provide more information up front, please do share! We have designed this page in a way that we can easily expand the resource library and definitely want to hear about the needs everyone has around a given topic!

 

Thanks!!

    Terms & ConditionsAccessibility statement