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AL_127313797-Bedrock
7-Bedrock
May 20, 2025
Question

Partner account Login Issue

  • May 20, 2025
  • 2 replies
  • 1060 views

Hi ,

I am trying to login my partner account for many to complete my certifications. Its showing the username and password incorrect. Can you please help me with it?

 

 

 

Thanks 

Anitha

2 replies

AndrewK
AndrewKCommunity Manager
Community Manager
May 20, 2025

Hi Anitha,

 

I think they can help you with your account here Web Account Case Logger

P
PeterCaseCommunity Manager
Community Manager
May 20, 2025

Hi Anitha, you can reset your password at any time using the "Forgot Password" link in the eSupport sign-in window. You'll need to enter your email address first, then Continue, and you'll see the link. The password reset involves an email sent to your registered email address, so you'll need access to that inbox.

Thank you.

    A
    AL_127313797-BedrockAuthor
    7-Bedrock
    May 23, 2025

    Hi PeterCase,

    I have reseted the password two times still its not working.I am entering the correct username and password.I am still facing the same issue.

     

     

    Thankyou

    P
    PeterCaseCommunity Manager
    Community Manager
    May 23, 2025

    Hi Anitha, I've initiated a ticket with the team that handles web account issues. We'll be in touch shortly.

    Thank you, 

    Peter.

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