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Rocko
Rocko19-Tanzanite
19-Tanzanite
February 14, 2023
Solved

PTC enews: unsubscribe doesn't work for me

  • February 14, 2023
  • 2 replies
  • 2701 views

I want to unsubscribe to some articles, but the "unsubscribe selected" button doesn't seem to do anything. Can anyone check or confirm? I've tried Firefox and Chrome.

Rocko_0-1676399860340.png

Thanks!

Best answer by Jenny

@Rocko This is to let you know that the "unsubscribe" functionality is back to normal. You should be able to unsubscribe from "Articles by Product".

Thank you for the patience! 

2 replies

J
Jenny12-Amethyst
12-Amethyst
February 15, 2023

@Rocko Thanks for coming to us with this issue report. We are looking into it and will get back to you soon once this is addressed.

 

J
Jenny12-AmethystAnswer
12-Amethyst
February 17, 2023

@Rocko This is to let you know that the "unsubscribe" functionality is back to normal. You should be able to unsubscribe from "Articles by Product".

Thank you for the patience! 

    Rocko
    Rocko19-TanzaniteAuthor
    19-Tanzanite
    February 17, 2023

    Thanks @Jenny I confirm it's working for me now.

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