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7-Bedrock
December 18, 2025
Solved

PTC Knowledge Base Search page is blank

  • December 18, 2025
  • 1 reply
  • 162 views

The Knowledge Base Search page returns a blank page. Is there an issue for others or is it just me?

 

Best answer by SRao_PLM

I logged in today and it works as expected without deleting the browser cache.

1 reply

Community Manager
December 19, 2025

Hello @SRao_PLM,

 

Thanks for posting your question on the PTC Community!
The knowledge base search seems to be working fine.
Did you retry after deleting the browser cache?
If the issue persists, please share a screenshot.

Thanks & Regards,
Vivek N
Community Moderation Team

SRao_PLM7-BedrockAuthorAnswer
7-Bedrock
December 22, 2025

I logged in today and it works as expected without deleting the browser cache.