Skip to main content
23-Emerald IV
August 13, 2019
Question

PTC Technical Support eNews & Alerts - STOPPED???

  • August 13, 2019
  • 3 replies
  • 2948 views

Has anyone else noticed that their daily support subscription emails from PTC have stopped?  I haven't received anything new since last Thursday.  I did check my preferences and delivery is not paused.  I'm not sure if this is something on my end or on PTC's end...

3 replies

23-Emerald III
August 13, 2019

Last one for me was 8/8, also.

Emeritus
August 13, 2019

Hello @TomU @BenLoosli , I have reported this to our web team for investigation. As you both said, it looks like the last emails to go out were last Thursday (8 August).

Emeritus
August 15, 2019

Hello @TomU @BenLoosli the web team have fixed the issue and the eNews & Alerts email notifications are being sent out again.