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nas-21-Visitor
1-Visitor
February 26, 2020
Solved

Question on older call details

  • February 26, 2020
  • 2 replies
  • 2779 views

Through support portal, we get dump / export of all call details only for last 6 months. In case if we need details of all calls opened in last 2 yrs, how can we get this.

Best answer by VladimirN

Update: "Advanced" tab works fine.

2 replies

V
24-Ruby III
VladimirN24-Ruby IIIAnswer
24-Ruby III
February 26, 2020

Update: "Advanced" tab works fine.

T
23-Emerald IV
TomU23-Emerald IV
23-Emerald IV
February 26, 2020

Switch to the 'Advanced' tab and change the dates to whatever range you desire.

 

TomU_0-1582726044862.png

TomU_1-1582726060744.png

 

    N
    nas-21-VisitorAuthor
    1-Visitor
    February 26, 2020

    Thanks it works from advanced tab.

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