Share by Email Link Issue

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Something is going on with the "Share by Email" links today. This doesn't happen on every article, only certain ones. I did confirm with both IE and Chrome. Two examples:

https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS50729

https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS29630

(Tagging Pierre Maraninchi‌ and Peter Case‌.)

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P

Pierre_M

5-Regular Member

Looking into this Tom, Thanks

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P

Pierre_M

5-Regular Member

We identified the cause of the problem. It's only impacting articles which have an url in their title. We will work on a fix for this in our next release. Thanks again for reporting the issue !

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T

TomU

Author

23-Emerald IV

Ah, that makes sense. Creating links from things that already have links in them does seem like it could cause some issues. Thanks!

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Share by Email Link Issue

3 replies

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