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TomazJeras12-Amethyst
12-Amethyst
Dec 18, 2018 1:49 PM UTC
Solved

Sorry, Article 179258 was not found

I queried for CS179258. Search normally finds it and preview is shown. But if I open link, article is not found.

HeidiAnswer
Emeritus
Dec 18, 2018 2:46 PM UTC

@TomazJeras@TomU, thank you for the links and screenshots. It looks like the search index is out of date since this article was archived a while back. I have engaged our search team to investigate this.

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6 replies

HeidiEmeritus
Emeritus
Dec 18, 2018 2:01 PM UTC

@TomazJeras please could you add (a) the url of the search results page and (b) a screenshot of the preview page that you are seeing? Thank you. Heidi

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TomazJeras12-AmethystAuthor
12-Amethyst
Dec 18, 2018 2:20 PM UTC

Hi Heidi,

sure I can.

https://support.ptc.com/search/Pages/results.aspx#Default={%22ts%22:%221545142567945%22,%22k%22:%22cs179258%22,}

2018-12-18 15_16_37-Search.png

 

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