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R
Rolling1-Visitor
1-Visitor
October 1, 2019
Question

Stand Alone license failure

  • October 1, 2019
  • 2 replies
  • 1786 views

Hello I was trying to get support to re-install the stand alone license since do not allow me  the connection, i tried to call technical support and our sales representative but seem too busy to take care or our account.

 

Can some body help?

 

2 replies

B
23-Emerald III
BenLoosli23-Emerald III
23-Emerald III
October 1, 2019

What PTC product are you asking about?

What version of the product?

What operating system are you installing the software on?

 

All of these factor into what a helpful answer might be.

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
October 1, 2019

You can use the "Case Logger" tool: https://support.ptc.com/apps/case_logger_viewer/auth/ssl/log

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