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Best answer by AndrewK

Hi @hheinze,

 

I've moved your post to our eSupport help forum. It looks like the article is displaying now. Are you still seeing the same issue?

 

Thanks

3 replies

A
AndrewKCommunity ManagerAnswer
Community Manager
May 22, 2025

Hi @hheinze,

 

I've moved your post to our eSupport help forum. It looks like the article is displaying now. Are you still seeing the same issue?

 

Thanks

H
hheinze11-GarnetAuthor
11-Garnet
May 23, 2025

Thank you, it is working!
But today I have found some very outdated links.
I hoped it could help me, but what is about all those links down here?:
https://www.ptc.com/en/support/article/CS41166?source=bloop

The page is from 2025, but the linked page is very old, but the links offered there, are really not working.

R
remy21-Topaz I
21-Topaz I
May 23, 2025

Hi 

urls look dead.
The best course of action here is to file an Article Feedback by clicking Something is wrong with article (bottom portlet of the article) and follow the process.

It will notify the author of the article who is the better person to work on it.

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