Update Advisor Not Showing Latest Version

Forum|Forum|4 years ago
May 24, 2021
1 reply
2027 views

Does anyone know how long it typically takes before update advisor lists the latest product version available? For example, Creo Parametric 7.0.4.0 was released last week Wednesday (on the 19th) but it's still not available in the Update Advisor tool.

Release Advisor

P

PeterCase

Community Manager

Hi @TomU ,

Thanks for the heads-up here. While we've automated almost all aspects of making new releases available (there's a flow from R&D's systems, thru our CRM, then eventually out to web tools) the last step is a manual one, which involves unchecking a flag to make the release "visible to customer". I've asked the team to set the flag and it should appear in the Update Advisor (and crucially, the Case Logger) shortly.

Peter.