Updating Account gives error

When I try to update my profile on www.ptc.com support page it keeps complaining about matching Question and Answer.

But the Question and Answer cannot be found anywhere on this page:

2017-03-07 11_08_17-PTC.com Account Management.png

7-Bedrock

Hi!

did you solve it?

BR

Community Manager

Hi Olaf,

I've opened an infrastructure case for our team to help with this. Reference for the case is 13953316.

Thanks,

Peter.

Community Manager

Hi @ocorten-2 ,

Our team found a code regression which led to this issue. It had affected a handful of other customers too.

They have re-synced the code now, so you should be all set.

Could you please confirm that the error is now gone, and you are able to update your web account ?

Thank you,

Peter.

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