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15-Moonstone
January 5, 2023
Solved

Where to find Support for creating WAM user

  • January 5, 2023
  • 1 reply
  • 2062 views

I am trying to create two new accounts in WAM The system is showing that the account already exists.
Only creation of two new accounts in WAM? The system is showing that the account already exists.

Could someone tell me where I can have support within the PTC site, or E-mail

Best answer by vnamboodheri

Hello @MS_Santos,

Thank you for using PTC Community!

You may submit your web account related query using this Web Account Case Logger (ptc.com).
Alternatively you may try contacting Brazil support services at 0800-891-0978 during your usual working hours.

Hope this helps.

Best Regards,
vnamboodheri

1 reply

Community Manager
January 6, 2023

Hello @MS_Santos,

Thank you for using PTC Community!

You may submit your web account related query using this Web Account Case Logger (ptc.com).
Alternatively you may try contacting Brazil support services at 0800-891-0978 during your usual working hours.

Hope this helps.

Best Regards,
vnamboodheri