Windchill: Automate Processes

Class:

Configure Lifecycles and workflows

Issue:

I’m hitting a roadblock. Receiving an error message when saving. 

“Attention: Error occurred while saving the resource data.”

Detail:

Specifically, exercise 5 is erroring out after I C/O and modify the plan development workflow. I can’t perform a save or save as. This issue occurs in the training environments and the demo/portal environments.

Thanks for reaching out. I looked at Exercise 5, and I don't see a step in the exercise that would explain the save error you are receiving. This exercise has been tested multiple times, so I'm not sure at this point what is causing the problem.

There is a PTC support article documenting the same“Error occurred while saving the resource data” message in Windchill. That article identifies a workflow data condition that can cause the error, although we can't tell from the message alone if that is what is happening here. [ptc.com]

I'm also a little uncertain about the demo portal test you mentioned. The data used for Exercise 5 is part of the course training environment and isn't provided in the demo portal, so I wouldn't use the demo portal as a comparison for this particular exercise.

For now, I recommend starting Exercise 5 again with a new course training environment and following the exercise as written. If you encounter the same error again, let me know. That would give us a better indication that something other than the exercise steps needs to be investigated.

Thanks,
Claudette