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H
HM_9244-Participant
4-Participant
September 29, 2024
Question

PTC University course sign-up

  • September 29, 2024
  • 3 replies
  • 2107 views

Hello,

Sent 3 requests for contact over 4 days to PTC University Sales Team via the PTC University Contact Us webpage, yet still no response. As an individual (not a company), is there an alternate way to get per class pricing (in dollars), course subscription pricing, and where to pay so that I can enroll in the Windchill classes?

Thanks.

 

3 replies

H
HD_102689775-Regular Member
5-Regular Member
September 30, 2024

@HM_924 Hello, can you please provide your name, email address, and company you work for? From there, I can have someone on my team reach out.

T
23-Emerald IV
TomU23-Emerald IV
23-Emerald IV
September 30, 2024

@HD_10268977,

This is a public forum.  Not the place for that kind of information...

    L
    laura-proctor13-Aquamarine
    13-Aquamarine
    September 30, 2024

    Our sales team didn't find the request in their queue. So, I think it's possible that you may have submitted a form to another team and it's taking a while to get routed to the proper location. This is certainly easy to do with so many different means of contacting PTC!

     

    If you're inclined to give us another chance, which I hope you are, please fill out the form below.

    https://www.ptc.com/en/ptc-university/contact-us

     

    The PTC University sales team should get in touch with you from there.

     

    I'm sorry you've felt ignored. We try to get in touch as quickly as possible.

      H
      HM_9244-ParticipantAuthor
      4-Participant
      September 30, 2024

      Hello laura-proctor,

      Thanks for your reply. The link you provided is the same web address I have been using to submit the form for contact from the PTC University sales team. However, I will submit another form request for info via your link today.

      Thanks.

      L
      laura-proctor13-Aquamarine
      13-Aquamarine
      September 30, 2024

      I'm so sorry about that. I'll check in with the team again to ask them to reach out.

        S
        23-Emerald III
        StephenW23-Emerald III
        23-Emerald III
        September 30, 2024

        4 days may not be that long if it was including weekend days, considering a possibility of a backlog of messages to be replied. But, Then again, as a business, if your revenue is dependent on, I wouldn't want much of a delay, especially since there are 3rd party companies that provide training.

         

        With respect to sending personal data, you should have the ability to message someone directly, if you hover over there username, you can use the Send Message option to send that data. As always, care should be taken to not be overly generous  with personal data!  There may however be some restrictions if you are a new community user with respect to direct messaging, since it has been abused in the past.

         

        StephenW_0-1727724728271.png

         

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