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1-Visitor
July 9, 2018
Solved

Training/Course Feedback or Error Notification

  • July 9, 2018
  • 2 replies
  • 3224 views

Where can I submit trouble tickets/feedback or similar forms for PTCU courses that require attention due to invalid, corrupt, or otherwise unuseable files/classes?

Best answer by BenLoosli

Any errors in documentation, screen displays or training files that don't work need to be reported to PTC via a support case, not here in the community.

Opening a support case will get the problem in front of  more eyes quicker and hopefully a quicker resolution.

 

2 replies

BenLoosli23-Emerald IIIAnswer
23-Emerald III
July 11, 2018

Any errors in documentation, screen displays or training files that don't work need to be reported to PTC via a support case, not here in the community.

Opening a support case will get the problem in front of  more eyes quicker and hopefully a quicker resolution.

 

wrensch1-VisitorAuthor
1-Visitor
July 11, 2018

Ok, I will open a support case. Thanks

24-Ruby III
September 5, 2018