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wrensch1-Visitor
1-Visitor
Jul 9, 2018 7:15 PM UTC
Solved

Training/Course Feedback or Error Notification

Where can I submit trouble tickets/feedback or similar forms for PTCU courses that require attention due to invalid, corrupt, or otherwise unuseable files/classes?

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BenLoosliAnswer
23-Emerald III
Jul 11, 2018 2:34 PM UTC

Any errors in documentation, screen displays or training files that don't work need to be reported to PTC via a support case, not here in the community.

Opening a support case will get the problem in front of  more eyes quicker and hopefully a quicker resolution.

 

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3 replies

BenLoosli23-Emerald IIIAnswer
23-Emerald III
Jul 11, 2018 2:34 PM UTC

Any errors in documentation, screen displays or training files that don't work need to be reported to PTC via a support case, not here in the community.

Opening a support case will get the problem in front of  more eyes quicker and hopefully a quicker resolution.

 

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    wrensch1-VisitorAuthor
    1-Visitor
    Jul 11, 2018 2:43 PM UTC

    Ok, I will open a support case. Thanks

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    VladimirN24-Ruby IV
    24-Ruby IV
    Sep 5, 2018 8:17 AM UTC

    "Case Logger": https://support.ptc.com/apps/case_logger_viewer/auth/ssl/log

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