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ptc-43730801-Visitor
1-Visitor
December 18, 2011
Question

'vport1' frozen due to Graphics Error!

  • December 18, 2011
  • 2 replies
  • 4462 views

Just started playing with this (elements) an using the tutorial. After the fist coulple lessons I got this error...

'vport1' frozen due to Graphics Error!

Tried searching for a thread about it but the only one was in a language I don't speak.

Any help would be appreaciated. I'm testing out the free version to see if I want to go to the paid version.

Did I do something, or did I not know you go a limited number of sessions before having to pay?

Thanks

Craig

    2 replies

    S
    Sam_GCCE1-Visitor
    1-Visitor
    April 18, 2020

    Hey mate, I have exactly the same problem! I am looking forward to a resolution on this one - hopefully its a simple fix!

    Cheers

     

    V
    24-Ruby III
    VladimirN24-Ruby III
    24-Ruby III
    April 18, 2020

    What kind of tutorial mean?

    S
    Sam_GCCE1-Visitor
    1-Visitor
    April 19, 2020

    Hi VladimirN,

    The error occurs on startup of the program for me. I cannot do anything on the program due to this - there is no viewport and i cannot create one without getting error. I have a screenshot of the error box on a community post i made. 
    cheers

    M
    mkaercher5-Regular Member
    5-Regular Member
    April 22, 2020

    Modeling requires certain hardware conditions in order to run successfully. The error " 'vport1' frozen due to Graphics Error" is an indicator that a non-supported hardware will be used. PTC offers a list of all hardware combinations which will be supported. Please check if your hardware will completely fulfill the requirements listed on our PTC Platform Support page under the catagory "By Partner".

    For further details you can also refer to the article: 

    https://www.ptc.com/en/support/article/CS45396

    S
    Sam_GCCE1-Visitor
    1-Visitor
    April 23, 2020
    Legend, thanks very much that has sorted the problem. Much appreciated!

    Kind regards,
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