Customer Story: "Built for it”, The Caterpillar Service Information Solution

Caterpillar has built its name on providing unmatched service to its customers throughout the lifecycle of Caterpillar’s products. Technical information is the foundation for building customer loyalty and enables harvesting of the aftermarket. “Built for it":, The Caterpillar Service Information Solution presentation will provide  an overview of Caterpillar’s service support model, technical information transformation and the associated challenges faced in supporting over 3 million machines and engines in the field.

Presented by: Mike Perez, Caterpillar Inc.

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