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sscott1-Visitor
1-Visitor
October 24, 2014
Question

PTC Account

  • October 24, 2014
  • 1 reply
  • 1268 views

Just preparing for some faculty training to promote the use of Creo within the school and when I started Creo I received errors about the license being expired. I am in the process of reinstalling with a newer license from training completed earlier this year however this prompted me to have another look at my PTC accounts.

 

When I log in to my PTC account I found the access is very limited. For example licensing and downloads are not available via the account. Is this normal behaviour for and account under the Academic Program for Australian Seconday Schools?

    1 reply

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    PeterT_au1-Visitor
    1-Visitor
    October 24, 2014

    Shaun, you received codes at training, sent the week after. your existing ptc academic account will get you the latest from the links on the dvd i gave you. the risk is that teachers often sign up for a ptc commercial account... that could be the functionality limit you refer to. PeterT

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    sscott1-VisitorAuthor
    1-Visitor
    December 13, 2014

    Peter, thank you for the reply. The issue ended up being that the original license code I received when I first attended training had expired. Although I had reinstalled to update the software and used the new code because the old code was still on the system the licensing software would not allow me to use the software.

    I uninstalled and then cleaned up files left behind by the install including license files and started again. When reinstalling I used the most recent code and since then I have no longer had any problems.

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