advertisement windows are not responsive

Hello guys, I've just downloaded CREO Parametric 3.0 on my laptop and when I open it the initial advertisement windows (you know the ones with 3D Modelling and about.blank on them ) are unresponsive; they won't close or respond to any input after I press the X at the corner and will lag very badly if I try to reduce their size. However, all the remaining functions of the program go off without a hitch; but because the windows remain stuck in front of the graphics window i can't use it. Does anybody know what could be wrong? Thanks in advance!