Another MAJOR tech support blunder!
This is beginning to drive me up a wall. ...and it is costing me more than the maintenance I paid for.
Today I tried to access the old Pro/E 2001 files and wanted to download the Pro/Fly-Through install files.
Well, that FTP site is no longer serving the files and -appears- to simply not accept the provided password. In fact, this FTP site doesn't even require a password.
The files are simply no longer located there and the download server needs to be updated.
Okay, now it doesn't take a genius to write tech support a little note about this and to get the files I need and have the download site updated...
Care to guess what they decided to do?
THEY FREAKIN' RESET MY PTC ACCOUNT PASSWORD AND CLOSED THE CASE!
PTC: You really need to get a handle on your tech support!
I give up!
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