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wfalco16-Pearl
16-Pearl
February 28, 2024
Question

Borrowed licence and Windcill remote

  • February 28, 2024
  • 1 reply
  • 1276 views

Hi again,

 

I have sucessfully figured out how to borrow and return Creo licenses. The reason for this is that our VPN from home has been down for over a month. They are switching to another provider and hosing us in the process. 

 

So, when I work from home I can access Windchill via the browser within Creo because we have a common access card to allow access. I am able to see all my work spaces. However, it shows nothing in them. I know there are files in there because I can see them when I look in a regular browser outside of Creo. I am able to search Windchill and open files in common space, which will now be in my work space. So it will show new stuff. I was wondering if anyone knows why all my work spaces appear blank from my borrowed licence scenerio described above.

 

Thanks,

 

WayneF

1 reply

C
cying12-Amethyst
12-Amethyst
March 5, 2024

Wayne,

You can borrow the license for up to 5 days max.  Once the license is borrowed, you can not return it until the last day.  Regarding your local cache, you want to check your startup script or your parametric.psf file to see where your cache is setup.

 

For example: 

ENV=PTC_WF_ROOT=C:\ptc\prowork\CACHE
ENV=CREO_AGENT_HOME=C:\ptc\prowork\AGENT

 

Cal

W
wfalco16-PearlAuthor
16-Pearl
March 9, 2024

Yingster...

 

I figured out how to borrow up to 179 days...I think is the number. I also figured out how to return the license any time.

As for the local cache...I don't think I have permission on my machine to change files.

 

Thanks dude,

 

Wayne

 

C
cying12-Amethyst
12-Amethyst
March 11, 2024

Wayne,

Nice, I guess a lot has changed since I used to manage the license server.  We turned our borrow license off due to the latest bug with the Flexnet.  Plus, we have 150 float seats shared among ~600 users.  

 

It's nice to know that you can return the borrowed license before the due date.  I believe the "5-day" borrowing is a setting that we added in the past.  You can also add a list of users that can do the borrowing.

 

https://support.ptc.com/help/modeler/r9.2/en/index.html#page/Integrity_Modeler/rtsinst/License_Borrowing_Frequently_asked_questions.html

 

Talk to your local admin, I would recommend adding the cache setting in your parametric.psf file.  

 

Cal

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