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ybhide1-Visitor
1-Visitor
March 22, 2011
Question

Browser error in WF3-64bit

  • March 22, 2011
  • 2 replies
  • 834 views

I am testing 64 bit HP machine with


WF 3.0 M250


PDMLink 8.0 M030


When browsing to certain links in PDMLink, I am getting following erroe message.


"Unsupported browser platform Win64"


Anyone dealt with this before?


I tried uninstalling IE 6 (32 bit) and installed IE 7 - 64 bit and set it as default browser. That didn't help.



Thanks in advance for your help.



Regards,


Yugendra



Yugendra Bhide


Design Engineer


Norse Dairy Systems


www.norse.com



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2 replies

D
DavidFrancis1-Visitor
1-Visitor
March 22, 2011

Hi Yugendra,


I ran into this as well.


According to PTC - Certain Java windows are unnsupported in 64 bit.

In Reply to Yugendra Bhide:



I am testing 64 bit HP machine with


WF 3.0 M250


PDMLink 8.0 M030


When browsing to certain links in PDMLink, I am getting following erroe message.


"Unsupported browser platform Win64"


Anyone dealt with this before?


I tried uninstalling IE 6 (32 bit) and installed IE 7 - 64 bit and set it as default browser. That didn't help.



Thanks in advance for your help.



Regards,


Yugendra



Yugendra Bhide


Design Engineer


Norse Dairy Systems


www.norse.com







David T. Francis

K
KeithSiddall1-Visitor
1-Visitor
March 22, 2011

Have you installed 64-bit Java? It has to be installed in order for 64-bit browsers to work correctly. We are on 9.1 M040 & WF5 and both 32 & 64 bit work OK with both versions of Java installed.



HIH,
-Keith



In Reply to David Francis:



Hi Yugendra,


I ran into this as well.


According to PTC - Certain Java windows are unnsupported in 64 bit.

In Reply to Yugendra Bhide:



I am testing 64 bit HP machine with


WF 3.0 M250


PDMLink 8.0 M030


When browsing to certain links in PDMLink, I am getting following erroe message.


"Unsupported browser platform Win64"


Anyone dealt with this before?


I tried uninstalling IE 6 (32 bit) and installed IE 7 - 64 bit and set it as default browser. That didn't help.



Thanks in advance for your help.



Regards,


Yugendra



Yugendra Bhide


Design Engineer


Norse Dairy Systems


www.norse.com







David T. Francis


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