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Rui.Ferreira7-Bedrock
7-Bedrock
August 20, 2025
Question

browser window remains in the background

  • August 20, 2025
  • 1 reply
  • 276 views

Since the Win11 update, the browser window remains in the background when the option “web_browser_in_separate_window yes” is selected
and can no longer be brought to the foreground by clicking on the icon in the system tray. This affects Chrome and Edge (IE)!

1 reply

M
MartinHanak24-Ruby III
24-Ruby III
August 21, 2025

Hi,

Google returns reponse shown below. I entered creo browser window behind other creo window text.

Note: You can login as different user to find out whether he problem is related to current user profile.

 

To bring a Creo browser window to the front when it's behind other Creo windows, you can either use the Alt + Tab keys to cycle through open windows, or you can configure Creo to display the browser in a separate window, allowing you to easily manage its position. Alternatively, you might need to adjust display settings or troubleshoot potential conflicts with customized applications or graphics drivers. 

 

Here's a more detailed explanation:
1. Using Alt + Tab:
  • The most straightforward method is to use the keyboard shortcut Alt + Tab to switch between open Creo windows.
  • This allows you to navigate to the browser window and bring it to the front. 
     

2. Undocking the Browser (Separate Window):

  • Creo allows you to undock the browser from the main Creo window and display it in a separate window.
  • This is particularly useful on multi-display setups, as it allows you to view the browser and Creo model simultaneously.
  • To enable this, set the web_browser_in_separate_window configuration option to Yes before starting Creo.
  • You can then drag the detached browser window to a separate display.
  • The unembedded browser retains all the functionality of the embedded browser. 
     
 
3. Troubleshooting Potential Issues:
  • Display Settings:
    Check your Windows display settings, specifically the scaling (DPI) setting. Ensure it's set to 100%. 
     

 

  • Graphics Card/Drivers:
    Outdated or incompatible graphics card drivers can sometimes cause display issues. Ensure you have the latest drivers installed. 
     
  • Customized Applications:
    If you have customized applications running within Creo, they might be interfering with the browser's focus. Try disabling these applications temporarily to see if it resolves the issue. 
     
  • Creo Configuration:
    There are various configuration options related to the browser that might need adjustment. Check the PTC support portal for details. 
     
  • Reinstall Creo:
    If all else fails, consider a clean reinstall of Creo, potentially using a tool like Revo Uninstaller to remove all traces of the previous installation
     
     

 

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